Covid-19 Out of Hours News

268 Holbrook Lane, Coventry, CV6 4DD

Tel: 02476 688 340

All our Practices

COVID-19 INFORMATION

Autumn Booster Covid Vaccinations

As from September 2022, the Spring booster campaign will be available for those eligible groups. You can book your vaccination online or by calling 119 to find the nearest vaccination site for you. 

As a surgery, we have some supply of vaccine for this group of patients, but we will be responsible for providing this vaccine to those patients in Residential care homes or that are housebound and in the eligible population. 

You can follow this vaccinations booking link to book your appointment on the Government website.

 

NHS APP 

The NHS App is the national system for Covid-19 vaccination record confirmations. If you have been vaccinated in the UK, your information will be available when you register.

 

Covid - 19 Vaccinations given abroad?

If you received your vaccinations outside the UK, your GP surgery is unable to add your data to teh National system. Te Government has set up some sites where patients can produce their documentation regarding vaccinations and the information can then be added by these sites ONLY.

You will need to make an appointment and follow the vaccinations abroad link

 - The NHS App - you can download this from the App stores

- The NHS Website

- 119 - by requesting a paper letter

You will need to register for the on-line services, if you have not already. It may take up to 7 days for your identity to be checked and verified.

If you cannot acces the on-line services and you have received both doses of the vaccine, you can call 119 to request a paper letter. Only call them if you are travelling outside the UK in the near future and have had your second dose more than 5 days ago. It may take up to 7 working days for the letter to arrive.

When you are planning your travel, you should check the latest information on, demonstrating your vaccination status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your Covid-19 vaccination status before you are due to travel.

 

Contacting the surgery

Telephone: You can telephone the surgeries between 8 am - 6.30pm Monday - Friday. We have invested in a new telephone system whch enables us to better manage the flow and demand of our calls. However, mornings remain the busiest time and we ask that only calls to request appointments are made to the surgery before 12 noon. If you wish to check on results, discuss more complex issues or need specific advice, please call after 12.

E-Consultations: You can contact us with non-urgent enquiries 24 hours a day, 7 days a week. Simply click on teh "Submit a new request" button on the front page of our website and one of our team will get back to you within 2 working days.

Website:You can access our website anytime. We have tried to include as much information as possible and constantly review our content. If you cannot find the answer you are looking for, please call us at the surgery and we will do our best to assist you.

E-mail: We appreciate that it is not always convenient to contact us during working hours. You can e-mail us at info.mydoctors@nhs.net and we will respond as soon as possible. This e-mail is monitored during working hours and we will respond as soon as possible. Please do not e-mail us with medical enquiries, you will need to discuss this with either the nurse or doctor. It is always helpful if you can include which surgery you normally attend when you e-mail us.

On-line access: If you have on-line access, you can order your medications, update your contact details and send us non-urgent messages at any time. If you have not signed up for this yet, you can request it by completing and submitting this form. Once added to our system, one of our administrators will arrange a short video appointment with you to verify your identity in order that we can release access to your records.

NHS APP : this is the app which will allow you access to your Covid-19 vaccination status. You may be asked to show this evidence in order to travel or accomodation. If you have access to a smart phone, you may find it useful to download this. At the present time, we do not know if annual evidence of vaccination status will be required, but you are also able to do much more via the App.

 

Blood Tests

We offer blood tests daily at our Allesley Village surgery. Please call 024 76 402332 to book or you can use our on-line appointment booking to schedule these in. Please ensure your contact numbers are correct in case we need to contact you.

 

COVID-19 - Latest Government guidance

Please see the latest government guidance on coronavirus

Your surgery is here for all of your medical needs. Access to our surgeries remains restricted to protect both our patients and staff. We will be contacting you as part of your regular healthcare, but if you experience ANY symptoms which concern you, call the surgery to make an appointment to speak to one of our doctors. Remember, if you do have an emergency (for example, chest pain, unconscious, collapse) do not delay... call 999.

 

Tests for Covid-19 infection

If you, or a member of your household is experiencing symptoms, you can request a test for coronavirus. If you cannot access the internet to book you can call 119 to request it.

 

Mental Health Concerns

We know that individuals can be experiencing issues with mental health during these difficult times and more information is given below on how you might access help and support in this matter.

In the event that you require URGENT Mental Health advice, please use these details to contact the services.

 

Vaccine Passport

You may need to provide proof of your vaccination status in order to travel or for some venues. The easiest way to do this is to downlaod the NHS App and register yourself. You will then be able to access your data at any time.

You can also recive a letter detailing your vaccine status by requesting this online. Follow the instructions on the Government website

 

Resources

Mind - Mental Health for Adults

Young Minds - advice and help for young persons and their parents/family

Change, Grow, Live - confidential support for drug & alcohol issues, unhealthy relationships and sexual health

British Heart Foundation - Keeping healthy with heart conditions during Coronavirus

Diabetes UK - Keeping healthy with Diabetes during Coronavirus