How your GP practice works

There are many changes which have taken place, and continue as your surgery delivers Primary Health care. This leaflet explains some of the different roles and activities that your surgery provides. Please take the time to read this information and make best use of the services provided at your surgery.


On-line consultations

Patients of our practices can now request consultations on-line, which can help reduce the demand on the telephone lines. These request ar enot only for medical queries, but can also be for administrative queries too. 

N.B. - Please remember that this is NOT for URGENT medical queries. If you feel that your symptoms are urgent, please conatct the surgery or emergency services in the usual way. By following the specific link or your Practice, you will be asked a series of questions about your enquiry, in order that the Practice can ensure the correct person can respond to you.


Allesley Village surgery:



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Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.


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Patient UK

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