***** Coronavirus update - all NHS staff are very busy with current demands on services. Please bear with the staff and the busy phone lines. Please note - you do NOT need to order additional medicines. Supplies will be maintained and available if we ensure we only order what is needed. The doctors will NOT be increasing quantities of medication during this time ******
NHS Prescription ordering direct (POD) service is the easy way for you to order your repeat prescription!
Currently, there are 34 GP practices in Coventry and Rugby that are signed up to the POD service, giving the opportunity for these practice patients to call a dedicated number to speak to an experienced health professional when needing to reorder a repeat prescription.
Patients are advised to:
View the POD leaflet for more detail about the service.
The NHS Prescription Ordering Direct (POD) service is provided, on behalf of your GP practice by NHS Coventry and Rugby Clinical Commissioning Group.
Telephone lines are open between 8am and 5pm Monday to Friday (excluding bank holidays). Outside these hours or if you have any difficulty in accessing the service then please complete the online form to request a call back.
If you have any difficulty in accessing the service then please complete the online form to request a call-back.
If the call back request is received before 2pm you will receive a telephone call the same day. Anything after 2pm you will be contacted the following working day. Therefore a call back requested on Friday after 2pm will not be handled until the following Monday.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
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