MEDICAL RECORDS ACCESS

Access my medical records

This section gives information about how you can make use of the surgery's services. It gives details of what to do in an emergency, telephone consultations and prescriptions, as well as blood tests and test results.

If there is something unclear in any of these sections, please contact your surgery for more information.

All patients aged 16 years and over can request on-line access to your medical records. This works in a similar way to on-line banking and in order to request this you be asked to provide specific identification. You will need to provide:

• A current valid photo ID - driving licence, passport
• Current proof of your registered address 

You will need to present in person to the surgery and one of our administration team will confirm your details so that we can allow access. You will receive notification of a log on and password which you will be able to update once you have verified your details. Please remember to keep your  details safely as the surgery cannot be held responsible for any information accessed outside the surgery system.

Please complete this Online application form 2023 and submit it to the Practice to enable us to arrange access. You will need to provide photographic proof of identification at the surgery (passport / driving licence etc).

The terms & conditions of access can be found here.

Proxy Access to online records

Proxy access to online services can be granted to individuals who are responsible for the care of other indoividuals in some instances. For example, young children, carers for elderly relatives. An application needs to be made for each of these and may not always be granted. 

All proxy access granted in respect of young persons, will automatically cease once they reach 13 years of age. At this point, the young person can apply for their own access, if required.

Third Party access to your medical records

Your medical records can only be accessed by those health professionals providing your care and the staff associated with providing the administrative support to do so. All external requests for access to records must be accompanied by a signed authority form the patient or their parent/legal guardian in order for the surgery to release the information. There are a few legal situations where ensuring the safety of the individual/wider society may override this right of confidentiality. Please speak to the practice manager for more information.